Copy of Important COVID 19 Health Advice

 For important COVID-19 health advice, visit the Government page for information and updates.



Vaccination Exemptions: 


The 24 Hour Surgery does not provide vaccination exemption certificates.

Please refer to vaccination exemption information from the Ministry of Health.




Find out what to expect when visiting the 24 Hour Surgery under COVID-19 Protection Framework (Traffic Light) Orange.


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Once you arrive:


We’re experiencing high volumes, at present.

We triage people as they come in and people are prioritised depending on their symptoms.

Our team are working hard to see you as quickly as possible. You will be seen but there may be a wait.


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  • When you arrive at 24 Hour Surgery, you will be greeted outside and asked some questions by a nurse or doctor, or both.

  • Please wear a mask at all times, even outside, and maintain 1m social distancing from others.


If you think you or your whānau have COVID-19 symptoms:


In a medical emergency – CALL 111 

Medical emergencies include:

  • chest pain or tightness
  • difficulty breathing
  • choking
  • severe bleeding or bleeding that won’t stop
  • sudden weakness or difficulty talking
  • fainting or unconsciousness



Call the COVID-19 Healthline on 0800 358 5453.

Free COVID-19 testing clinics can be found on the Healthpoint website.

We can see you if you’ve been diagnosed with COVID-19 and its out of hours for your normal doctor, or your unable to get an appointment with them.

When visiting, please let the team know if you have tested positive for COVID-19, remember to maintain social distancing, and ensure you are wearing a surgical mask before speaking with a nurse or doctor.

When you first arrive, you will be asked if you have any COVID-19 symptoms. You will then need to isolate in your car if you have driven, or a portable cabin if you have walked.



Urgent CARE

We’re open 24 hours a day, every
day for you and your family when your own doctor is not available.

We provide urgent medical and accident care and are nominated by over 320 General Practitioners in Christchurch as the preferred provider of after hours care for their patients.

As we are an Urgent Care Clinic and do not have enrolled patients, we strongly recommend that you do enrol with a General Practice and utilise our services only when your GP is not available. Being enrolled with a GP provides you with numerous benefits including continuity of care, better access to health services and reduced fees. To find a GP in your area, please use the Locate a Pegasus Health GP tool on the Pegasus Health website.


  • Urgent Care
    You can see us for any urgent medical issue that you would otherwise see your GP for, as well as accident related injuries such as sprains, cuts or broken bones.
  • Fracture Service
    We have a specialised fracture service and encourage you to see us if you think you have broken a bone, instead of going to hospital.