24HS website Important COVID 19 Health Advice 2000 200 px



24 Hour Surgery is expecting longer wait times due to high demand across the urgent care network.
Our team is working hard to see you. Please expect longer wait times today for non-urgent patients.
Before you leave home, call Healthline on 0800 611 116 for advice on what care you need.
If you don't need to come to after hours, make an appointment to see your GP.
In a medical emergency call 111



Find out what to expect when visiting the 24 Hour Surgery under COVID-19 Protection Framework (Traffic Light) Orange.


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  • When you arrive at 24 Hour Surgery, you will be greeted outside and asked some questions by a nurse or doctor, or both.

  • Please wear a mask at all times, even outside, and maintain 1m social distancing from others.


If you think you or your whānau have COVID-19 symptoms:


In a medical emergency – CALL 111 

Medical emergencies include:

  • chest pain or tightness
  • difficulty breathing
  • choking
  • severe bleeding or bleeding that won’t stop
  • sudden weakness or difficulty talking
  • fainting or unconsciousness



Call the COVID-19 Healthline on 0800 358 5453.

Free COVID-19 testing clinics can be found on the Healthpoint website.

We can see you if you’ve been diagnosed with COVID-19 and its out of hours for your normal doctor, or your unable to get an appointment with them.

When visiting, please let the team know if you have tested positive for COVID-19, remember to maintain social distancing, and ensure you are wearing a surgical mask before speaking with a nurse or doctor.

When you first arrive, you will be asked if you have any COVID-19 symptoms. You will then be asked to wait in a portable cabin to been seen by the triage nurse.



Urgent CARE

We’re open 24 hours a day, every
day for you and your family when your own doctor is not available.

We provide urgent medical and accident care and are nominated by over 320 General Practitioners in Christchurch as the preferred provider of after hours care for their patients.

As we are an Urgent Care Clinic and do not have enrolled patients, we strongly recommend that you do enrol with a General Practice and utilise our services only when your GP is not available. Being enrolled with a GP provides you with numerous benefits including continuity of care, better access to health services and reduced fees. To find a GP in your area, please use the Locate a Pegasus Health GP tool on the Pegasus Health website.


  • Urgent Care
    You can see us for any urgent medical issue that you would otherwise see your GP for, as well as accident related injuries such as sprains, cuts or broken bones.
  • Fracture Service
    We have a specialised fracture service and encourage you to see us if you think you have broken a bone, instead of going to hospital.